N.Venkatesh, C. Sumangala, Lancy D'Souza
Manufacturing sector is the back bone of the economy of any country. The economic health of a nation is decided on the basis of financial health of manufacturing sectors. It is mandatory for the manufacturing organizations to control the cost as they do not have the control over the price. To minimize the cost, it is required for them to reduce the defect rate. Six Sigma, a quality management system, is a customer-focused and data-driven quality strategy. It is a rigorous and systematic methodology that utilizes collected information and statistical analysis to reduce defect rate, measure and improve performance. In this paper the role of Six Sigma has been analyzed through case study of manufacturing industry. It is observed through the study that Six Sigma has contributed to the improved financial status, productivity and customer satisfaction. However its contribution towards the welfare of the work force and growth of the company is not significant.
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