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CRITICAL FAILURE FACTORS IN INFORMATION SYTSEM : AN EXPLORATORY REVIEW

Bikram Pal Kaur, Dr.Himanshu Aggrawal

An information system (IS) project management is the critical issue for the companies due to its high failure rate .The objective of this paper is to explore the reasons for failures in the information system. The failures of IS is not confined to any particular industry rather they do happen in every country; whether small or large companies; in commercial, non profitable, and governmental organizations; and without regard to their status or reputation. For developing an understanding of the failure factors of IS ,an in-depth review of the existing literature has been done .A variety of studies across several different countries, industries and areas have been taken into account for identifying the failures factors of IS. This has been confirmed from most of the studies that not all the failures belong to technical aspects but also to the social aspects of the system as IS is a Socio-technical System. This paper presents a critical failure factors for the Information system.